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• BOARD MEETINGS: The next regularly scheduled meeting will be held at the District Office on Tuesday, May 14th 2013. Meetings are normally held on the second Tuesday of each month and commence at 5:00PM, unless otherwise designated. The public is welcome to attend.

• MEETING MINUTES and ADOPTED RESOLUTIONS: Links to meeting minutes and adopted resolutions can be found on the Commissioners page.

• DISTRICT OFFICE HOURS: Monday through Friday from 9:00 AM - 12:00 NOON and 1:00 PM - 5:00 PM, except for holidays.

• HOLIDAY CLOSURES: The District Office closes for designated holidays and will be closed next on Monday, May 27th 2013 in observance of Memorial Day.

• ONLINE PAYMENTS ARE NOW POSSIBLE: Click on the PayOnline link above and you will be taken to the District's new secure payment processing site. If you choose you can use the site to make one time payments, or manage your account thru the site. Be aware there is a surcharge fee of $2.95 added by the payments processor for each and every payment made. In order to set-up the service you will need your water district account number from your bill, your credit card number, and a valid e-mail account for receiving the activation file.

• CANADIAN CUSTOMERS PLEASE BE AWARE OF POSTAL CODE FORMATTING FOR ONLINE PAYMENTS: If your billing address is in Canada and you are using the Canadian Postal Code, then you must include the middle space when entering the code, so that it appears as V4M 1A1, not V4M1A1.

• SERVICE CONNECTIONS NOW AVAILABLE: There is no moratorium in effect on new service connections. Currently there are 500+ connections available. Call or e-mail for pricing on a service installation or a water availability certificate. The water availability certificate is a requirement within Whatcom County in order to obtain a building permit on an unserviced parcel.

• NEW WATER RATES: New rates are in effect as of March 2013. The new rate structure reflects the recommendations resulting from a comprehensive study done by FCS Group of Seattle, specialists in analyzing infrastructure programs of utilities and public works entities. The process was intended to develop usage charges that were equitable to all customers, as well as a rate structure that assures operating revenue stability. See the Rates & Charges page for details of the current rate structure.

• PROPERTY DATA: If you need to access public information on a property (such as: parcel number, street address, legal description, and owner of record), then go to the Whatcom County Parcel Database website.

• DISTRICT OFFICE ADDRESS: 79 Tyee Drive Suite A, Point Roberts, WA 98281

• DISTRICT OFFICE CONTACT INFORMATION: Telephone: (360) 945-4696 Fax: (360) 945-3021 E-mail: info@pointrobertswater.com

The District Report

From the desk of Dan Bourks, District Manager

The 2011 Water Quality Report has been submitted and is now posted on the website.

The District adopted a leak adjustment policy with the passage of Resolution 622 in March of 2011. This stipulates the conditions, requirements, and maximum allowable adjustment to billing in such cases. The details of the policy can be seen at Leak Adjustment Policy.

We have received notification from the Washington State Department of Health that we are now in compliance with the Disinfection By-Products Standard (DBP).The water system is no longer showing maximum contaminant levels (MCL) of total trihalomethanes (TTHM) or haloacetic acids (HAA) that exceed DBP standards. This is mainly due to the filtration process done at the Capilano Reservoir. With the new treatment it is now possible our running annual averages will fall even lower. We will continue to take regular samples and monitor the levels to ensure compliance, but as long as we are in compliance there will not have to be public notification of those levels. In addition, since completion of the filtration plant turbidity levels have not exceeded the standard.

Work has completed on the Water Main Replacement Phase II project. Approximately 6000 lineal feet of water main has been replaced including along Roosevelt Way between Province Road and Alberta Way, along Shady Glen Avenue between Austin Road and Johnson Road, along Bell's Grove between APA Road and Edwards Drive, and at the intersection of Georgia Way and Gulf Road.

2011 State of Washington Department of Health Notice of Compliance

2011 Public Notification of Violation

2010 Public Notification of Violation

2009 Public Notification of Violation

2008 Public Notification of Violation