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• DISTRICT OFFICE HOURS: The District Office is open Monday to Friday from 9:00AM to 12:00NOON and from 1:00PM to 5:00PM. The office closes in observance of designated holidays.

• DISTRICT OFFICE LOCATION: The District Office is located at 79 Tyee Drive Suite A, Point Roberts, WA 98281 Tel: 360.945.4696 Fax: 360.945.3021

• HOLIDAY CLOSURES: The District Office will be closed on Monday February 20th 2012 in observance of Presidents Day..

• ONLINE PAYMENTS ARE NOW POSSIBLE: Click on the PayOnline link above and you will be taken to the District's new secure payment processing site. If you choose you can use the site to make one time payments, or manage your account thru the site. Be aware there is a $2.95 surcharge added by the payments processor for each and every payment made. To set-up the service you will need your water district account number from your bill, your credit card number, and a valid e-mail account to beable to receive the activation file. If you are using a Canadian Postal Code when registering, it will not recognize unless you include the space.

• NEW SERVICE CONNECTIONS AVAILABLE: There is no moratorium in effect on new service connections. Currently there are 500+ connections available. Either e-mail sales@pointrobertswater.com or call 360-945-4696 for pricing on a service installation or an availability certificate. The availability certificate is a requirement within Whatcom County in order to obtain a building permit on an unserviced parcel.

• BOARD of COMMISSIONERS MEETINGS: Meetings are normally held on the second Tuesday of each month, unless otherwise designated. The next regularly scheduled Board of Commissioners Meeting will be held at the District Office on Thursday February 9th 2012. The meeting will commence at 5:00PM. The public is welcome to attend.

• PROPERTY DATA: If you need to access public information on a property (such as: parcel number, street address, legal description, and owner of record), then go to the Whatcom County Parcel Database website.

• MEETING MINUTES and ADOPTED RESOLUTIONS: Links to the adopted resolutions and the minutes of board meetings can be found on the Commissioners page.

• NEW WATER RATES: A new bi-monthly usage rate is effective as of January 2011. The rate structure reflects the recommendations resulting from a comprehensive study done by FCS Group, a financial consulting firm that specializes in analyzing infrastructure programs of utilities and public works entities. The process was intended to develop usage charges that were equitable to all customers, as well as a rate structure that assures operating revenue stability. See the Rates & Charges page for details of the current rate structure.

2011 State of Washington Department of Health Notice of Compliance

2011 Public Notification of Violation

2010 Public Notification of Violation

2009 Public Notification of Violation

2008 Public Notification of Violation

The District Report - First Quarter 2012

From the desk of Dan Bourks, District Manager

We have received notification from the Washington State Department of Health that we are now in compliance with the Disinfection By-Products Standard (DBP).

The water system is no longer showing maximum contaminant levels (MCL) of total trihalomethanes (TTHM) or haloacetic acids (HAA) that exceed DBP rules. This is mainly due to the filtration plant at the Capilano Reservoir. With the new treatment it is now possible our running annual averages will fall even lower. We will continue to take regular samples and monitor the levels to ensure compliance, but as long as we are in compliance there will not have to be public notification of those levels.

The Water Main Replacement Phase II bid has been awarded and work will commence within the month. Approximately 6000 lineal feet of water main will be replaced. The District completed approximately 5000 lineal feet of water main replacement under Phase I.